At Morning Star Seminary, we are committed to addressing any complaints or grievances related to the content published on our platform. If you have any concerns, feedback, or complaints regarding our articles, content accuracy, or policies, please follow the steps outlined below.
How to File a Complaint
To file a complaint, please provide the following details in your submission:
- Your full name and contact information (email and phone number).
- A clear description of your concern or complaint.
- The specific article, content, or issue you are referring to (if applicable).
- Any additional supporting information or evidence, if available.
Contact Information for Complaints
Complaints can be directed to our designated Grievance Officer:
Contact Person: Kushal Mohan
Designation: News Editor
Address:
PAC, Ramghat Road,
Aligarh, 202001
Email: [email protected]
Complaint Redressal Process
- Acknowledgment: Upon receiving your complaint, we will acknowledge it within 48 hours.
- Review: Our team will carefully review the details of your complaint.
- Resolution: We aim to resolve complaints within 15 working days of receiving all necessary information.
- Follow-Up: If further clarification is required, we will contact you via the provided contact details.
Important Notes
- Complaints should be related to the content, policies, or other relevant issues directly connected to Morning Star Seminary.
- Anonymous complaints may not be considered unless accompanied by substantial evidence.
- All complaints will be handled with confidentiality, and your personal information will be protected in accordance with our privacy policy.
We value your feedback and are committed to maintaining the highest standards of accountability and integrity in our work.